At Booksy Bee (“we”, “us”, “our”), we are committed to the highest privacy standards. This section provides detailed information on when and why we collect your personal information and how we use it. All information is stored securely, collected lawfully and in accordance with the GDPR regulations. We will only collect data that is necessary for us to process your order and deliver the best possible service.
Collection of personal information and how we use it
We process the following personal information when you place an order with us:
- Your name
- Email address
- Address
- Phone number
- Recipient’s name (if provided)
- Recipient’s address (if provided)
- Recipient’s phone (if provided)
This information is gathered for processing and delivering your order. We may collect your IP address and use cookies unless you configure your web browser not to accept them.
Your consent to process personal data for order execution.
We require your personal information to process any orders that you make by using our website If we don’t collect this data during checkout, we won’t be able to fulfill your order and comply with our legal obligations.
We rely on your consent for direct marketing communications. Newsletter subscription (if available) is optional at the time of account creation, and you can opt-in or opt-out at any time. Additionally, you can use the “Unsubscribe” link included in every mailing to permanently remove yourself from the mailing list. You can also call or email us if you would like to be removed from our mailing list.
What are your rights under data protection laws?
We believe it is important that you are aware of your rights and know how to exercise them. You have the right to delete your account and all associated data at any time. You can request this by clicking on the “Delete Account” button within the “My Account” section of the website. We will try to process account deletion as soon as possible. Usually, it takes 1-5 working days. Your rights also include
- The right to access and edit your personal data held by us.
- The right to be informed about how we use your personal data.
- The right to request that we delete or anonymise your personal data.
- The right to stop direct marketing messages – this can be done via your online account, by clicking unsubscribe at the bottom of any marketing email or by contacting us.
- The right to withdraw consent at any time.
If you wish to exercise any of your rights, or have any questions, please email at: info@booksybee.com
Do we share your personal information with other third parties?
We will never share, sell or rent your personal data to other organisations for any reason. And we never share your personal data with any third parties for marketing purposes.
Any third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. In the process of fulfilling your order or marketing requests we therefore pass your data onto the following parties:
- Payment Service provider – the payment gateway will require your name and billing address to process your card transaction.
- Marketing – we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. If you have opted into our mailing list we may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
- Order Delivery – we pass your information onto our delivery companies so that they can deliver your parcel and also provide you with delivery notification emails and SMS alerts (if available and if you choose to receive them).
How long do we keep your personal data?
We retain your information for shortest time reasonably necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements. Your personal data will therefore be kept securely or deleted upon request.
Cookies
This site uses Cookies. A Cookie is a small file that can be stored on your computer’s hard drive. This is standard practice for all websites and Cookies do not contain any personal information about you. You may delete and block all Cookies from this site, however some parts of the site will not work.
Some Cookies on this site are essential to the online ordering process and you will not be able to place an order without them. Other Cookies are used to collect information about browsing. These cookies cannot identify individuals and collect information anonymously.
By using and browsing our website, you confirm that you have read, understood, and agree to this privacy policy in its entirety. If you do not consent, you must disable Cookies or refrain from using the sit.
When you register for our mailing list, we collect the following information:
- Your Email Address
- Your Nickname (If provided)
We gather this data with your explicit consent for the purpose of sending you promotional emails, newsletters, information on new products, special offers, and other updates that we believe may be of interest to you.
Use of Data for Mailing List Purposes:
Your provided email address and optionally your name will be utilized for sending periodic marketing communications. This may include:
- Information about our services
- Updates about the website
- Promotional emails regarding new products or special offers
We rely on your explicit consent to deliver these communications. You have the full liberty to opt in or out of our mailing list at any time. You can manage your preferences through your online account settings, or by using the "Unsubscribe" link provided at the bottom of our marketing emails.
Data Sharing for Mailing List:
We do not share, sell, or rent your personal data to any external organizations for marketing purposes. Any third-party service providers we engage will only have access to your information to the extent required to provide their services. These may include:
- Email service providers for sending out marketing communications
- Analytics tools to understand the effectiveness of our marketing efforts
- Retention Period for Mailing List Data:
Your information will be retained for as long as you remain subscribed to our mailing list or until you request to unsubscribe. Should you choose to unsubscribe, your data will be promptly deleted from our mailing list records.
Cookies related to Mailing List:
Our website uses cookies, including those related to managing the preferences of the mailing list. Some cookies are essential for managing subscriptions and ensuring you receive our communications. Others collect information anonymously to help us enhance our marketing strategies. By using our website and subscribing to our mailing list, you confirm your agreement with our Privacy Policy and the use of cookies. You have the option to manage cookie preferences or refrain from using the site if you do not consent to these practices.
If users have any queries regarding their data, exercising their rights, or wish to unsubscribe from our mailing list, they can contact us at info@Booksybee.com.
Please note that the updated clauses specifically related to the mailing list have been integrated into the existing privacy policy to comply with European standards, ensuring transparency and clarity in the handling of personal data.